This Privacy Policy describes how Ark Academy ("we," "us," or "our") collects, uses, and discloses information when you access or use our website, and other online services (collectively, the "Services"). We respect your privacy and are committed to protecting your personal information. By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Last Edited: July 4, 2023
1. INFORMATION WE COLLECT
1.1 Personal Information: When you use our Services, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and billing information. We may also collect additional information, such as your date of birth, nationality, and language proficiency level, to provide you with personalized learning experiences.
1.2 Usage Data: We may automatically collect certain information when you access or use our Services, including your IP address, browser type, device information, operating system, and log data. This information is collected to analyze trends, administer the Services, and track user movements on our website.
1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities on our website. These technologies help us personalize your experience, remember your preferences, and improve our Services.
1.3.1 Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Ark Academy, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
1.3.2 Cookies Policy: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
2. USE OF INFORMATION
2.1 Providing and Improving the Services: We may use the information we collect to provide, personalize, and improve our Services. This includes delivering educational content, assessing your progress, tailoring our offerings to meet your individual needs as well as managing your account with the data that you provide.
2.2 Communication: We may use your contact information to communicate with you about our Services, including administrative and service-related announcements. We may also send you promotional and marketing communications that we believe may be of interest to you. You can opt out of receiving marketing communications at any time by following the instructions provided in the communication email.
2.3 Analytics and Research: We may use the information we collect to analyze trends, monitor the effectiveness of our Services, and conduct research to improve our educational offerings.
2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Privacy Policy
A LEGAL DISCLAIMER
3. DISCLOSURE OF INFORMATION
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating and managing our Services. These service providers are contractually obligated to maintain the confidentiality and security of your information.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or the use of your personal information.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
3.4 Consent: We may disclose your personal information for any other purpose with your consent. In the event of disclosing your information such as the usage of your name for testimonial purposes, it will interact with other users in public areas and such information may be viewed by all users and may be publicly distributed outside.
The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
3.5 Security of Your Personal Data: The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
4. DATA SECURITY
We implement reasonable security measures to protect the confidentiality, integrity, and availability of your information. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the security of your information transmitted through the internet or stored on our systems.
4.1 Links to Other Websites: Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
5. CHILDREN'S PRIVACY
As an online education business for individuals under the age of 16, certain information will be collected with your consent before proceeding. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us immediately. If we become aware that we have inadvertently collected personal information from a child under 16, we will take reasonable steps to delete such information from our servers.
6. YOUR RIGHTS
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain data processing activities.
6.1 Transfer of Your Personal Data: Your information, including personal data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
6.2 Deletion of Your Personal Data: You have the right to delete or request that we assist in deleting the personal data that Ark Academy has collected about you. Our Service may give you the ability to delete certain information about you from within the Service.
You may update, amend, or delete your information at any time by signing in to your account if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us through the email below.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
7. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: sales@arkacademy.io
We will endeavor to address your inquiry as soon as possible.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.